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很多外貿新手留言給貓熊哥,說客戶來了不知道如何接受公司或者工廠情況,甚至連客戶都問了什麼都聽不懂,更別談如何回答客戶了。
其實,只要平時多看,多讀,多接觸,把你們出口產品專業的英文術語記住,把你們經營情況多了解,把你們產品的生產工藝過程了解透徹,並且形成英語表述。
把你們產品的性能,使用方法,功能,製造過程,製造設備,原材料,等等各國環節都了解清楚,並最終形成英語表達,那麼等客戶來了,你就可以輕鬆搞定了。
下面貓熊哥推出一個老道業務員在接受國外客戶對他們公司的考察時所咨詢問題的對話,對新業務員有一定的啟示,希望大家不拘一格,按照各自的產品展開聯想,從而形成自己產品的對答方案。
A:So what’s the name of your company?
你們公司叫什麼名字?
B: It’s ” XXX AROMATIC Peanut Oil Factory”. Three years ago it was tranformed into a stock company.
XXX芬芳花生油廠,三年前轉為股份公司。
A. What is your company’s main product?
你們的主打產品是什麼?
B:Our leading product is AROMATIC Brand Peanut Oil. It sells fast in many big cities all over China and has recently been exported to Western Europe.
我們的主導產品是芬芳牌花生油,在全中國很多大城市暢銷並且最近出口西歐。
A: How much is your annual production of peanut oil?
你們的花生油的年產量是多少?
B: We produce more than 300,000 tons every year.
我們每年生產30萬噸。
A: Are there any other products in your company?
你們公司還生產其他產品嗎?
B;Yes. besides peanut oil. we also produce other edible oils, eggs. vegetables, and animal food to meet the market demand
是的,除了花生油,我們還其他食用油,蛋類,蔬菜,和動物飼料來滿足市場需求。
A:How many departments are there in your company?
你們公司有幾個部門?
B:This stock company consists of seven departments: Production, Purchsing, Finance, Auditing, Investment & Securities, Marketing, and R &D
這個股份公司包括七個部: 生產部,採購部,財務部,審計部,投資證券部,市場部,和研發部。
A: How many staff do you have?
你們有多少員工?
B:We have 700 staff in all so far, 40% of them have Bachelor’s degree.
我們目前共有700名員工,他們中40%擁有學生學位。
A:Good, You see, we’re interested in establishing business relationship with a Chinese partner like you, It seems your company is one of our choices, But one more thing I’d like to know is your financial standing.
好的,你看,我們很感興趣和象你們一樣的中國夥伴建立業務關係,看來你們公司是我們的一個選擇,但是,還有一個問題我們想了解就是你們的財務狀況
B; I can assure you that we have a sound financial standing, You can consult our banks, the ICBC in Dalian.
我可以向你保證我們的財務狀況非常號,你可以咨詢我們的銀行,大連工商銀行。
A:May I ask about your capital?
我可以問你的資金情況嗎?
B:Yes, Our registered Capital is 30 million RMB. We were listed on the Shenzhen Stock Exchange a year ago. and presently we have a market capitalization of 60 million Yuan, Last year. our net profit was 10 million Yuan.
可以,我們註冊資金是3千萬人民幣,我們一年前在深圳股票交易所註冊上市,我們市場融資是6千萬人民幣,去年我們淨利潤是1千萬人民幣。
A: Very impresive, Thank you for your information.
非常好,謝謝你提供的信息。
B: Not at all, We look forward to your positive news.
沒關係,我們期待你的好消息。